The 'not AI' chatbot was supposed to replace actual human staff who claim they were fired after trying to unionize.
from 2022 about the eating disorders chatbot describes a study sample size of 2,409 who used the ED chatbot after seeing ads on social media. The study authors said they reviewed more than 52,000 comments from users to “identify inappropriate responses that negatively impacted users’ experience and technical glitches.” Researchers noted the biggest issue with the chatbot was how limited it was responding to “unanticipated user responses.
Other professionals tried out the chatbot before it was taken down. Psychologist Alexis Conason posted screenshots of the chatbot to her Instagram showing the chatbot provided the same “healthy and sustainable” weight loss language as it did to Maxwell. CoWhat’s even more confusing about the situation is how NEDA seems hell bent on claiming Tessa isn’t AI, but some much more blasé call and response chatbot.
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