A Pennsylvania 911 operator faces involuntary manslaughter and other charges for failing to send an ambulance to the rural home of a woman who died of internal bleeding about a day later.
Kelly Titchenell sits on her porch in Mather, Pa., holding a photo of her mother Diania Kronk, and an urn containing her mother's ashes, Thursday, July 7, 2022. A Greene County, Pa., detective last week filed charges against 911 operator Leon Lee Price, 50, of Waynesburg, in the July 2020 death of Diania Kronk, 54, based on Price's reluctance to dispatch help without getting more assurance that Kronk would actually go to the hospital.
Price, who also was charged with reckless endangerment, official oppression and obstruction, questioned Titchenell repeatedly during the four-minute call about whether Kronk would agree to be taken for treatment. Price said he would send an ambulance but then added that “we really need to make sure she’s willing to go.”
“She just kept saying she was OK, she's fine,” Titchenell said. “She's the mom, you know — she doesn't listen to her children.” John Kelly, a Naperville, Illinois, lawyer who is general counsel to the National Emergency Number Association, said criminal charges against dispatchers for failing to send help are very rare but have happened.
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