'Constantly upgrading security features and implementing user interface improvements in mobile apps should be done by banks,' a group of digital advocates said following the glitch that affected BPI accounts.
explain the reason behind unwarranted deductions in the accounts of their customers.
“BPI should inform their customers if their system has been compromised. Everyone is getting worried,”The group also called for immediate action from the bank, urging it to upgrade its system to ensure the safety and accessibility of people’s hard-earned cash. “Constantly upgrading security features and implementing user interface improvements in mobile apps should be done by banks to ensure that the hard-earned money entrusted to them is safe and readily accessible to the account owner at any given time,” the group said.said that the bank has already identified the root cause of the operational error.
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