Delta Air Lines expects outage-related cancellations to end by Thursday, CEO says

Ed Bastian News

Delta Air Lines expects outage-related cancellations to end by Thursday, CEO says
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The chief executive of Delta Air Lines expects flight cancellations and delays that resulted from a global technology breakdown last week to be resolved by Thursday.

FILE - A Delta Air Lines plane leaves the gate on July 12, 2021, at Logan International Airport in Boston. U.S. airline regulators have opened an investigation into Delta Air Lines, which is still struggling to restore operations on Tuesday, July 23, 2024, more than four full days after a faulty software update caused technological havoc worldwide and disrupted global air travel.

Bastian said Delta was committed “to taking care of those whose flights may still be impacted, with meals, hotel accommodations and ground transportation offered through vouchers and reimbursements.” Affected passengers also will receive airline miles and travel vouchers “as a further gesture of apology,” he said.

Delta anticipates “minimal” flight cancellations Wednesday and for Thursday “to be a normal day, with the airline fully recovered and operating at a traditional level of reliability,” Bastian said. Copyright 2024 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without permission.

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