The Dallas Morning News Public Editor reflects on the past year of reader engagement, highlighting the dedication, insights, and critiques received from subscribers.
Nine months have swept by since I became public editor. In that time, I’ve received and read hundreds of your emails, and I have learned a lot about you and your relationship with. As we launch into a new year, it seems like a good time to reflect on our interaction. Here are a few observations: Many of you have subscribed for decades, and you are invested in our work. I am always impressed by your knowledge of our reporters and columnists and by your smart analysis of their journalism.
You understand the value and influence of our work and you want us to succeed. Some of you rely on us for specific news (often sports), but many readers spend considerable time with our content. (One told me it usually takes him an hour to get through the paper.) Your critiques target everything from major national stories to photos to public-safety briefs. And you sweat the small stuff. Many of you (especially teachers in our audience) are not shy about sharing errors you spot — including mine — involving usage, punctuation, misspellings, missing words and grammar. You are helping to hold us to our own high standards. You reflect our culture’s larger tensions. We are a divided nation. That certainly comes through in your emails. Many of you see as an extension of a media ecosystem that seeks to upend American ideals, although my experience with our journalists defies that suspicion. Some readers perceive every topic through the prism of politics, from our work on tolls and fentanyl to our choices about which comics to publish (and which ones to halt). And no political wing has a purchase on rage. Readers who identify as liberals are just as conspiratorial in their attacks as those who call themselves conservatives. Perhaps all those elections in 2024 fomented your anger. I hope 2025 is a calmer year
NEWS READERSHIP PUBLIC EDITOR JOURNALISM REFLECTION
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