Orchestration allows human or automated systems to complete a holistic task by connecting the necessary disparate data and input sources throughout an organization.
The first is the long-term shift from centralized organizations and processes to today’s modern, decentralized enterprise. These may be geographically and even globally dispersed. More importantly, they're broken into teams, departments and even separate companies that facilitate speed and agility but create organizational silos. Effectively coordinating shared activities across these silos is difficult, and the larger the organization, the more complex the challenge.
It’s important to note that automation isn't immune to proliferation. Although necessary for effective orchestration, different automation tools and vendors actually create silos. Multiple silos hinder a continuous and fluid experience—the opposite of orchestration. The second issue is that traditional procurement workflows don’t account for modern needs like legal approval, compliance checks and security verification. These involve systems and departments that are outside of financial and procurement processes.A common challenge for IT organizations comes from trying to manage the overwhelming volume of manual tasks: provisioning, installation, employee onboarding, password and identity management, data transfers, server administration and more.
Second, orchestration can increase organizational control and visibility. Organizations are effectively blind to things like maverick spend, supplier fraud or return merchandise status without an orchestration layer to coalesce data from disparate sources.
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