Cleveland Hopkins International Airport ranks last in 2024 J.D. Power study

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Cleveland Hopkins International Airport ranks last in 2024 J.D. Power study
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J.D. Power released the 2024 North American Airport satisfaction study, and Cleveland Hopkins International is at the bottom of the medium airports category again.Hopkins scored 580 out of 1,000 and ranked 15 out of 15 other medium airports, with annual passengers between 4.5 million and 9.9 million.This year, J.D. Power says 26,290 surveys were completed, and the study was based on U.S. or Canadian residents who traveled through at least one U.S.

Power, this year's findings were redesigned and are not comparable to previous years.

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