Greenacre Park, a care home in Leicester, has been rated 'requires improvement' by the Care Quality Commission (CQC) following an inspection in September and October 2023. Inspectors found numerous issues, including inadequate care records, incomplete medication monitoring, and concerns about residents' safety during emergencies. Staff also expressed concerns about their confidence in meeting residents' needs and the quality of care plans.
The Care Quality Commission said it visited Greenacre Park, which opened in Elmdon Drive, Humberstone, in 2023, after "serious concerns" were raised., compiled in September and October, inspectors highlighted multiple issues raised by staff and relatives, and gave it the rating of "requires improvement" in all areas.
For one resident with diabetes, daily monitoring was not "always adequately completed", meaning they were "at increased risk of deterioration" in their health. A family member told inspectors the "jury still out" when asked if they felt their loved-one was safe.Greenacre Park was rated as "requires improvement" in all areas by the healthcare watchdog
CQC inspectors also found several residents' bed linen stained and dirty, with a staff member saying "urine stain was still present".
CARE HOME SAFETY CONCERNS INSPECTION QUALITY OF CARE STAFF TRAINING
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