Bowland Lodge care home in Newcastle has been found to be in breach of care standards for the 10th consecutive time, though its rating has been upgraded to 'requires improvement'. The Care Quality Commission (CQC) said the home still needs to address concerns about care records and identifying risks, but noted improvements in medicine management. The home's manager said staff are committed to delivering high-quality care.
A struggling care home has continued to breach regulations, but is no longer under 'special measures', according to a new report. The Care Quality Commission (CQC) said it still had concerns about how Newcastle 's Bowland Lodge was run. It is the 10th consecutive inspection in which the home has been found to be in breach of standards since October 2015. Manager Cheryl Goff said the home had 'come a long way' since its last CQC rating, but 'we know that there is always room for improvement'.
The CQC said the home's rating had been upgraded to 'requires improvement' and was no longer under such close monitoring. \In its latest inspection, the team found care records 'did not always contain accurate or consistent information' on people. It also said the home was 'not always effective' in identifying and addressing potential risks to people. Previous inspections had found no system in place to manage medicines and discovered 'numerous medicine errors' and shortfalls in medication that had not been reported or recorded properly. But in the latest report, the CQC found that medicine management had 'improved', though some issues 'were still ongoing'. It also added that most people seemed happy with their care and spoke positively about staff. 'Our team has been working tirelessly to implement new systems and processes that will help us deliver high-quality care to our residents,' she said.Council considers building its own care hom
Care Home Breach Of Standards Care Quality Commission Medicine Management Newcastle
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