Capital One's technical outage, caused by a third-party vendor, has persisted into Friday, affecting deposit, payment, and transfer processing. The bank is working with Fidelity Information Services (FIS) to resolve the issue and restore services. While the number of reported outages has decreased, customers continue to experience difficulties accessing their accounts and funds.
Capital One 's technical outage which had been impacting the processing of some deposits, payments and transfers – has dragged on into Friday. "We are working around the clock with our service provider to resolve this issue. Systems are gradually updating and when systems are restored, you will be able to see your expected transactions online," Capital One responded to a customer on X Friday.
Once the systems are restored, we will process all deposits and other transactions that have been delayed. You will be able to see those deposits and other transactions after they have posted by visiting us online or through the Capital One Mobile app," Capital One told FOX Business. "As always, we appreciate your business and apologize for any inconvenience that this disruption has caused you. We assure you that we are taking this event very seriously," the company said.
Capital One Outage Technical Issue Deposits Payments
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