Dispatchers in Butler County, Alabama, faced a surge in calls during a January 21 winter storm, highlighting a longstanding shortage of qualified personnel. The county currently has four full-time dispatchers and relies on part-time help, but needs ten to operate efficiently. Mayor Dexter McLendon attributes the difficulty in recruiting to the high-stress nature of the job. Efforts are underway at the state level to address the dispatch shortage, with a bill proposed to allow districts to share resources and provide joint services.
) - Dispatchers at Butler County E911 were hit with a high call volume during the Jan. 21 winter storm, including a
“We got four right now, and we got some part-time people that are helping out a lot, but it’s hard to find the folks to work,” McLendon said. “It’s a tough job.”To have an efficient 911 system, the county needs 10 full-time dispatchers.
DISPATCHER SHORTAGE Butler County E911 Alabama Legislature RECRUITING
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