Angharad Paget-Jones says she was woken by staff in the night who claimed she had a 'fake' guide dog.
Angharad Paget-Jones claims that after providing a Guide Dogs ID booklet to staff, she was told she "didn't look blind and it was obviously fake"
She claimed that after providing a Guide Dogs ID booklet, security staff accused Tudor of being a "fake" guide dog.It is usually illegal to refuse access to disabled people with guide dogs. "My boyfriend said he was a guide dog, and said he was sure that I would be able to provide ID for him and I would be able to get this to them in the morning," she explained.
Ms Paget-Jones added that "a male security guard joined the hotel staff", and "they continued to tell me to leave the hotel" and saying Tudor "looked like a fake guide dog". In the footage her boyfriend can be heard on the phone to police, while a young female staff member tells them to "leave", saying "I told you to provide documentation".Angharad has campaigned against access refusal issues in the past for Guide Dogs, which says the law should be strengthened
The business added it takes "a zero tolerance policy towards discrimination", and "all team members receive disability awareness training".
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