READER LETTER | Network service providers do not contact people and ask for their personal and security details, beware.
While this is commendable as it simplifies lives, let's also be mindful of the dangers this technology comes with. On top of these are scams. Criminals have embraced cellphone technology as it has afforded them an opportunity to pounce on unsuspecting victims through scams.
The unsuspecting victims then openly share their details and sometimes, bank account PINs and are told to switch off their phones. After obtaining this valuable information, the fraudsters contact service providers and tell them that they would like to do a SIM-swap, thus using the security details obtained from the victims to answer security questions.
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