Retailer Bath & Body Works issued an apology and removed a candle from its website after social media users pointed out that the snowflake design on the product resembled a Ku Klux Klan hood. The company stated that they are committed to addressing any mistakes, even unintentional ones, and are evaluating their processes going forward.
Retailer Bath & Body Works apologized for a candle promoted on its social media accounts displaying a snowflake, which some said appeared quite similar to a Ku Klux Klan hood..” The company, which is known for its fragranced candles and personal hygiene products, pulled the candle from its website and apologized in a statement to TMZ.The snowflake in the image on the candle featured two holes on either side of its spindles.
"At Bath & Body Works, we are committed to listening to our teams and customers, and committed to fixing any mistakes we make-even those that are unintentional like this one," the company said in an emailed statement to NBC News and other outlets."We apologize to anyone we’ve offended and are swiftly working to have this item removed and are evaluating our process going forward.
Some social media users assumed the mistake was the result of a lack of diversity in Bath & Body Works’ marketing team. Feeling out of the loop? We'll catch you up on the Chicago news you need to know. Sign up for the weeklyHolidays
Apology Bath & Body Works Candle Controversy Ku Klux Klan
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