Employees should teach their bosses more often, says Kathryn Bockman, an assistant vice president at AT&T. Here's why she embraces 'reverse mentoring' at work.
Kathryn Bockman, assistant vice president of accounting at AT&T, with her son and co-worker Greg Bockman, a senior events manager.It's an effective way to build relationships and encourage communication in the workplace, says Bockman, assistant vice president of revenue operations at. At its core, the idea is simple — ask your younger colleagues about the strategies they use to do their jobs.
"He opened up a door for me. I was learning from him — the complexities , how to customer relationships and problem solving," Bockman tells CNBC Make It, adding that she didn't know how to do much of what Greg did. Bockman uses this tactic with other colleagues now, too — even interns, she says. It may benefit both parties: Reverse mentorship can help young professionals feel valued, heard and recognized at work, according to a
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