Employees should teach their bosses more often, says Kathryn Bockman, an assistant vice president at AT&T. Here’s why she embraces “reverse…
It's an effective way to build relationships and encourage communication in the workplace, says Bockman, assistant vice president of revenue operations at. At its core, the idea is simple — ask your younger colleagues about the strategies they use to do their jobs.Bockman didn't create the idea or coin the term, but she learned its value firsthand when her son Greg — now a senior production manager — was hired by AT&T as an entry-level sales consultant in 2016.
"He opened up a door for me. I was learning from him — the complexities , how to customer relationships and problem solving," Bockman tells CNBC Make It, adding that she didn't know how to do much of what Greg did." what it took to put on a town hall, or do an interview with a department head, or talk about a product or service that the company was going to launch," says Bockman.
Bockman uses this tactic with other colleagues now, too — even interns, she says. It may benefit both parties: Reverse mentorship can help young professionals feel valued, heard and recognized at work, according to a It's often hard for managers to admit they don't know something, and daunting to teach your boss something new. Getting over that hump takes someHot history: Tree rings show that last northern summer was the warmest since year 1, Microsoft Asia president Ahmed Mazhari told Make It in March: It helps foster authenticity at work and strengthens communication with bosses.
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