Amtrak issued a sincere apology after 110 passengers were left stranded at Washington Union Station due to a boarding gate that was never opened. The incident occurred on December 26 when Amtrak train 66 departed before all passengers could board.
Amtrak issued an apology after 110 passengers were left stranded at Washington Union Station after their boarding gate was never opened. On December 26, Amtrak train 66 traveling from Roanoke, Virginia, to New York departed Washington Union Station before all passengers were able to board. ' Amtrak sincerely apologizes for the miscommunication that resulted in customers missing their train,' a representative from Amtrak told Fox News Digital.
'We provided customers service on the next train, food and beverages, hotel accommodations and full refunds,' said the representative. The snafu was first reported on Reddit's r/Amtrak subreddit in the early morning hours of December 27. 'NE regional left without 100 passengers from DC,' wrote Reddit user PreparationDry8083, who was supposed to be on Amtrak train 66. In the post, PreparationDry8083 explained that the train was supposed to board at 10 p.m., and that passengers got in line at 9:40 p.m. after receiving a text that it was time to board. '10:15 train says it’s departed, 100 of us are still waiting for the gate to open,' said PreparationDry8083. At 11 p.m., the station manager 'said the train left because no one came down to board.' At Washington Union Station, Amtrak passengers are not permitted onto the platform prior to a set boarding time, and passengers' tickets are checked prior to boarding – similar to the process for boarding an airline. In an update post later on December 27, PreparationDry8083 provided additional details about the botched boarding procedure and what had happened. The boarding gate was never opened, said PreparationDry8083, and the doors were roped off with a sign in front of them. 'Not exactly intuitive to go through,' the Reddit user wrote. 'The whole process felt like boarding at an airport.
Amtrak Washington Union Station Boarding Gate Delayed Train Passenger Stranded
United States Latest News, United States Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Russia launches 110 attack drones into Ukraine amid high-level allied visitsUkrainian authorities reported casualties in the western city of Ternopil.
Read more »
Patou celebrates 110 years with sneaker collaborationThe LVMH-owned luxury label is joining forces with Japanese sports fashion brand Onitsuka Tiger.
Read more »
Kings Shooting Woes Continue in 115-110 Loss to GrizzliesThe Sacramento Kings struggle in Thursday's road loss to the Memphis Grizzlies.
Read more »
Orange Cat Mystery Cracked After 110 YearsOrange colors have been recorded in cats since Egyptian times. Now we know where it comes from.
Read more »
Vann scores season-high 20 points as No. 11 Oklahoma women rout Alabama State 110-46Skylar Vann scored a season-high 20 points and No. 11 Oklahoma ran its home-court win streak to 13 straight by steamrolling past Alabama State 110-46. The Sooners played a home game for the first time in nearly a month and they took the lead for good less than 90 seconds into the contest after Vann and Payton Verhulst hit back-to-back 3-pointers.
Read more »
RuneScape Adds 110 Woodcutting & Fletching In Latest UpdateOn Dec 9, wear your best flannel as we’re off to the woods for the 110 Woodcutting and Fletching update! 🌲 A magical new tree, new Skilling mechanics and weapons, as well as quality of life updates to make your experience sharper. 🪓 🪵Full blog: https://rs.
Read more »