American Airlines CEO Robert Isom wrote a letter to employees outlining steps the company will take to address racial discrimination.
American Airlines has taken action after three Black passengers alleged racial discrimination during a flight, CEO Robert Isom wrote in a letter sent Tuesday to airline employees. He also detailed steps American Airlines would take to address discrimination after speaking with civil rights groups.
There have been other incidents of passengers flying American Airlines who have also alleged racial discrimination, the complaint said. In 2017, the NAACP issued a travel advisory urging members not to fly on the airline. The advisory was lifted eight months later after the company agreed to numerous stipulations, including the formation of an advisory council, NAACP President Derrick Johnson said in a public statement after the recent lawsuit was filed.
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