Amazon.com relies on extensive worker surveillance to boost employee output and potentially limit unionization efforts around the United States, ...
WASHINGTON: Amazon.com relies on extensive worker surveillance to boost employee output and potentially limit unionisation efforts around the United States, says a research paper issued on Monday by the Open Markets Institute.
This can have an impact on workers' ability to advocate for better working conditions and push for collective action, the paper said. Amazon has faced scrutiny for how it treats its workers. It did not respond to multiple emails and calls seeking comment after Reuters shared the OMI study with the company.Reuters reported in May that Amazon has long resisted unionisation. Amazon spokeswoman Rachael Lighty said at the time that Amazon already offers what labor groups are requesting: US$15 per hour or more to start, health benefits and opportunities for career growth.
The paper says invasive forms of worker surveillance should be prohibited and employers such as Amazon should obtain approval from state and federal agencies for non-invasive tracking measures that do not harm workers.
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