Amazon.com relies on extensive worker surveillance to boost employee output and potentially limit unionization efforts around the United States, ...
Amazon.com relies on extensive worker surveillance to boost employee output and potentially limit unionization efforts around the United States, says a research paper issued on Monday by the Open Markets Institute.
The Washington-based research and advocacy group, focused on antitrust and monopoly power of technology companies, said Amazon uses such tools as navigation software, item scanners, wristbands, thermal cameras, security cameras and recorded footage to surveil its workforce in warehouses and stores.The paper says Amazon moves employees around in what could be an attempt to limit union organizing.
Companies across industries use data on their workforce to boost output. Companies have increased surveillance during the coronavirus pandemic to track employees and maintain a healthy workforce, and also to track time they spend working as more people telecommute. Sally Hubbard, director of enforcement strategy at the Open Markets Institute and a former New York assistant attorney general, said:"Our aim is to show how the tremendous imbalance of power between employers and workers gets exacerbated by an alarming increase in surveillance."
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