Six years after declaring its intention to revolutionize brick-and-mortar shopping with cashierless stores, Amazon is abandoning its Just Walk Out technology in its US Fresh locations and Whole Foods supermarkets. The company is replacing it with Dash Carts, which track items as shoppers place them in bags, enabling a checkout-free experience.
said shoppers were well-served by existing physical retailers and that Amazon wasn't interested in launching a"me-too" product.
Amazon and other retailers soon learned that automating the checkout process is"the hardest problem to solve," Berke said. Cashierless checkout systems require a hefty upfront investment to blanket a store with overhead cameras and hire staff to label and review shopping data. Other startups such as AiFi and Grabango have developed autonomous systems for supermarkets, convenience stores and other retailers, but widespread adoption has been slow, as the technology remains costly and challenging to operate in large store formats. In August, CNBC got the first on-camera look at a mock convenience store where Amazon tests the system before deploying it in third party retailers and its own stores.
The system determines what shoppers purchased using several inputs, including the 3D scans, a catalog of product images, the video footage, and weight sensors on the shelves. Amazon in JulyThe new"multi-modal" system can generate receipts faster by more accurately predicting which items shoppers have picked up and put back on shelves.
Amazon Retail Cashierless Checkout Just Walk Out Dash Cart
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