Active-duty military personnel were caught in travel-limbo this week as thousands of Southwest Airlines flights were canceled. With many soldiers on fixed schedules, it's been hard for them to roll with the punches of a chaotic airline breakdown.
While she was stranded, Manlove’s family searched frantically for solutions, and her father, a home health aide who relies on disability payments, used the $650 he saved for rent to purchase the only flight he could find — a one-way flight to Louisville, Kentucky, a two-hour drive from Indianapolis.
Crystal and Steve Molidor in Trout Creek, Montana, said they’ve been waiting 15 months to see their son, who serves in the Air Force and just returned to the U.S. from being deployed. He is now stationed in Anchorage, Alaska, and his mother said his flight home on Southwest Airlines has been canceled at least four times already.
“I know this isn’t a lot of money – it’s more the stress they’ve caused our family and the principle of it,” she said. “To continue to let people rebook instead of looking at other options when they knew the flights would be canceled is wrong. Had they been honest upfront, we could have gotten him here a few days sooner.”Veterans have faced their own challenges.
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