Popular Cleaning Products From the Laundress Recalled Over Bacterial Contamination
The brand took to social media to delve a bit deeper into what happened. “We deeply apologize to all our loyal customers for this situation,” the brand wrote. “We are undertaking decisive steps with our suppliers to ensure production processes meet our safety and quality standards. Sincerely, The Laundress Team.”
Their announcement on Instagram followed a string of other updates from the brand regarding product safety beginning two weeks before the official recall. On November 17, the brand posted a “safety notice” warning customers of the “potential presence of elevated levels of bacteria in some of our products that present a safety concern.
Customers were understandably upset about the safety issues and the brand’s slowness in providing information. “This is really alarming,” one customer commented on the brand’s Instagram post announcing the recall. “I love your products but to have this kind of issue with products that are so expensive and then such a vague safety notice?”
Another added: “The more I think about this the more infuriated I become. The Laundress is the only detergent I have ever used on my 15-month-old daughter’s clothes, blankets, towels, etc. At the price points we pay for these ‘luxury’ products, this is absolutely something we should never, EVER have to worry about.”
If you have questions about the recall or would like to request reimbursement for the purchase of the affected product, you can visitTalk to your physician if you have any health concerns related to using the product involved in the recall.
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