Successful professionals know how to think through problems and choose the best option.
Some of the most challenging times at work occur when you are presented with a situation that tests the values of your organization. You have to decide whether to fully adhere to organizational values, make an exception or do something in between. Whatever the decision, and if it involves an area of high public scrutiny, there will be a group of people who will not like your decision.
Then consider the next step you might take. Is there a single next step or multiple next steps you could take? Reflect on all possibilities. Bring in colleagues. Identify what other professionals might have a stake in the situation or outcome, and consult with them. Professionals with different backgrounds will add different perspectives to the situation to ensure you are thinking about it holistically and comprehensively. Identify colleagues in different functions or departments and in other geographic regions.If you feel overwhelmed or unsure about the situation, remind yourself that your job is to tackle thorny issues.
You are in your position because someone saw your ability and potential. A person saw that you had the requisite skills and experience to handle challenges. Trust yourself to handle the challenge.
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