From digital-friendly operations to robotic burger flippers, fast-food chains are keeping up with the times.
and pick-up. Cooped up at home due to lockdowns, countless people became accustomed to ordering their meals online or via brand/third-party apps. While dining rooms are once again open for business today, they're just not seeing the same levels of pre-pandemic foot traffic. For instance, in 2022 an astoundingBurger brands are well aware of this fact, and believe consumers' preference for digital is here to stay.
"That means front counter and pick-up window teams can slide between positions easily throughout the day,"Deepak Ajmani, U.S. chief operations officer for Wendy's."From the use of technology and automation to the location of equipment, everything is designed to cut out unnecessary labor costs and reduce the number of steps or minutes that crew members need to deliver Wendy's orders to our customers while creating better returns for our franchisees.
Even if you manage to avoid automation while placing your order, there's a good chance your meal will be prepared by a robot nowadays. More and more burger chains are turning to robotic burger flippers to increase unit efficiency. Founded over 100 years ago, White Castle has always been something of a trailblazer in the fast food industry, and the chain is continuing that tradition this century by embracing robotics in their kitchens. The burger chain announced a partnership with
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