Gary Drenik is a seasoned writer for Forbes, focusing on innovation in both large enterprises and small businesses through AI applications for consumer data. Since 2012, he has provided insights into innovative privacy-compliant predictive analytics and targeted marketing solutions.
The disclosure gap – the difference between those who need workplace accommodation and those who disclose that need – is one of the most pressing challenges in creating an inclusive workforce today. While accommodation is vital to workplace success, too many employees are hesitant to speak up., a leading workforce inclusion platform, nearly 60% of respondents cited accommodations as critical to their success at work, yet more than half of them do not disclose their need for accommodations.
This shift has been particularly significant for younger generations. “Gen-Z, who are now entering the workforce in large numbers, have grown up with the concept of accommodations as part of their academic and social environments,” said Charlotte Dales, CEO and co-founder of Inclusively. They not only expect accommodation but also demand workplaces that offer personalized experiences.
For job seekers, AI platforms can play a transformative role by matching individuals with disabilities to pre-vetted jobs that already have accommodations in place. This not only ensures a good fit but also reduces the anxiety of entering the job application process with uncertainties about receiving appropriate support.
For employees already in the workforce, AI self-service platforms and chatbots can offer increased access to support without the stigma of having to explain their needs repeatedly. According to a recentsurvey, only 11% of professionals in the workplace are using AI for chatbots. This suggests a significant opportunity to leverage AI more within workplace environments, especially when it comes to making support tools readily accessible.
Post-Pandemic Consumer Machine Learning Disclosure Gap Workplace Accommodation Employees Hesitant Success
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