UPS SurePost packages are no longer delivered by the United States Postal Service after their contract expired. This has left some customers confused about where to have their packages sent, especially since only the Postal Service can deliver to P.O. Boxes. Customers now need to be mindful of shipping addresses for UPS packages, ensuring they are physical addresses. UPS employees, however, are seeing an increase in workload and opportunities for overtime.
Thursday, January 16, 2025 10:53PMPHILADELPHIA -- UPS SurePost packages are no longer being delivered by the United States Postal Service after a contract between the two entities expired."Because it was almost like Christmas is over, but now we get into the 'SurePost Christmas,'" said Richard Hooker from Teamsters Local 623.
"You can have your packages mailed to us, you're notified when they come in and you come in and pick them up whenever you're ready," said Anday. The owner says now that the SurePost contract expired, some customers have been confused about where to have their packages sent, especially since only the Postal Service can deliver to P.O. Boxes.
"You're wasting your time dropping it off to the wrong place or you're also at risk of completely losing that package and never seeing it again," she said. Because of this, customers have to be careful about where they ship their packages. If it's UPS, it has to be a physical address."Our UPS members are getting more of that work which creates more jobs, more opportunities for overtime," said Hooker.
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