Metro says customers who need to add funds to TAP cards may have problems using Metro's website or customer service lines, so they should do so at ticket vending machines.
Friday, March 20, 2026 7:54AMMetro says it's working to restore access to its internal administrative computers after the agency's security team discovered "unauthorized activity." The transit system said Thursday it was forced to limit access to those systems.
Because of that, station monitors were not displaying arrival times. "Restricting systems following the discovery of unauthorized access is part of Metro's standard safety protocols to contain and minimize risk," Metro said in a statement. "Although an inconvenience to employees, these safety measures protect customers without disrupting service." Metro says customers who need to add funds to TAP cards may have problems using Metro's website or customer service lines, so they should do so at ticket vending machines. Eyewitness News spoke with a customer who tried to use a ticket vending machine, but that didn't work. "I'm just trying to pay for my TAP card, and it's just not working on the machine. Also tried to pay for it on my phone, and it's also not working," Raymond Causly of Compton said. "It's just not going through. It's a little frustrating, you know what I mean, not being able to pay for the services."Copyright © 2026 KABC Television, LLC. All rights reserved.
United States Latest News, United States Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Menin pushes back on Mamdani’s plan to tap rainy day fundMeanwhile, budget hearings resume Wednesday at City Hall, with the Public Safety Committee set to review spending plans for the NYPD, district attorneys’ offices and other agencies
Read more »
King County Metro bus collides with multiple vehicles, injuries unknownJulia Dallas is a content editor for MyNorthwest. She's a Washington native and grew up in Adna. After earning her journalism degree from the University of Washington, she started working as a promotions assistant for Bonneville. She then earned her master's degree from Syracuse University.
Read more »
King County Metro bus involved in north Seattle multi-vehicle crashA King County Metro bus was involved in a multi-vehicle collision Wednesday morning in north Seattle, according to transit officials.Preliminary information fr
Read more »
'Big enough to live in:' Former METRO bus listed for sale on Facebook MarketplaceWould you live in this? A former METRO bus was spotted for sale on Facebook Marketplace, described as 'big enough to live in.'
Read more »
Dallas weather: record breaking temps headed to the metroMake sure to find shade and stay hydrated.
Read more »
Quantum Computers Will Tap Out Before Breaking Encryption, Theory ClaimsA small mathematical revision to quantum mechanics could effectively limit the purported infinite capacities of quantum computers—if validated, that is.
Read more »