How to manage and run a remote workforce, according to a CEO who's been doing it at his fast-growing startup from the very beginning
But it is also notable for another reason — it's always been an all remote company, with no main office. Its 300 or so employees live all across the United States and often outside of it. The company's cofounders, including CEO Wade Foster, live in the San Francisco Bay Area, but most of their employees do not.
"From there, a lot of it is how you approach the work from a cultural standpoint," Foster told Business Insider — which, for Zapier, meant hiring people who were motivated self-starters, ensuring that all communication in the company was transparent, and creating a culture of learning among its employees.A major key to remote work is having a somewhat structured work week, Foster said. Many newcomers to working from home bemoan a loss of productivity and focus.
"[It] just creates a bit of organizational awareness and team awareness around what's critical for individuals and it's a bit of a gut check on alignment to make sure we're all sort of working in orchestration with each other rather than against each other," Foster said.
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