Passengers say they've been stranded and left in the dark as Wow Air, known for cheap trans-Atlantic fares, ceases operations
London Icelandic budget carrier Wow Air has ceased operations and canceled its flights, leaving passengers stranded around the world.
The airline announced the closure in a statement posted to its website on Thursday. It advised passengers to book new flights on other airlines, and said some may be eligible for compensation. Saurabh Aggarwal, who was due to fly from Toronto to Reykjavik on Wow Air, described a chaotic scene at Toronto airport. Aggarwal said customers were given conflicting information about the flight's status before it was canceled at 10:55 p.m.
— Mike Wendling March 27, 2019 Wow Air said in its statement that other airlines may offer reduced fares because of the difficult circumstances.The budget airline also said that passengers who bought tickets from a European travel agent as part of a packaged tour were protected. Others with travel insurance may also be entitled to claim compensation. Wow Air said that it may pay compensation"in accordance with European regulation on Air Passenger Rights.
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