“It left me feeling shattered, hopeless and alone,” the woman said.
TripAdvisor has been accused of failing to protect its users after two women complained of being raped by staff of companies promoted on the travel information website.
“I was in disbelief,” she told the Guardian.
One of the five other reviews shared with K was written by an 18-year-old woman who said she had her drink spiked and was raped while staying at a resort in Jamaica. The woman even said the hotel had launched a legal case against her to dispute the accusation, which was supported by a rape test at a local hospital.
The resort is currently rated 4 out of 5 stars, and Dayman told CBC she felt her complaint was not taken seriously by staff. In 2017, TripAdvisor came under fire for deleting a review describing a rape incident at a hotel in Mexico. In response, it committed to adding warning flags to hotels where “health, discrimination and safety” issues had been reported.
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