The breakup between Costco and its cellular partner caught many off-guard, sending shoppers and employees scrambling for answers.
, Costco's mobile service kiosks have all shut down, quite literally overnight. Wireless Advocates LLC, the company responsible for selling services from major cell providers like T-Mobile, AT&T, and Verizon in retail stores nationwide, abruptly ceased operations this week and will no longer provide its services to its partners, including Costco.
Wireless Advocates employees received notices from the company informing them that their employment had ended, effective Dec. 5, 2022, without any warning or advance notice that the shut down was to take place. Costco was reportedly blindsided by the closure as well, learning of the news alongside the rest of Wireless Advocates' employees earlier this week.The exact nature of the breakup and how Costco will now handle mobile services at its locations is the subject of much online speculation., Costco was already in the process of phasing out its partnership with Wireless Advocates in recent months, seeking to install kiosks directly from the mobile service providers instead.
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