Izzy, a tech enthusiast and a key part of the PhoneArena team, specializes in delivering the latest mobile tech news and finding the best tech deals. Her interests extend to cybersecurity, phone design innovations, and camera capabilities.
Microsoft refers to the problem as an"edge case" and it seems to affect a small amount of Windows 11 users. It seems the bug appears only after installing a specific Windows 11 update, and then performing a Push button reset. Also, the bug could be triggered by using the Reset this PC feature while selecting Keep my Files and Local install.
There's now a support document by Microsoft outlining the issue. The bug apparently affects devices with specific security features enabled on them. If you're affected by the bug, you would be unable to login to Windows services using Windows Hello facial recognition or PIN.
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