Here's why you shouldn’t tell ChatGPT your secrets
Since OpenAI, Microsoft and Google introduced AI chatbots, millions of people have experimented with a new way to search the internet: Engaging in a conversational back-and-forth with a model that regurgitates learnings from across the web.Given our tendency to turn to Google or WebMD with questions about our health, it’s inevitable we’ll ask ChatGPT, Bing and Bard, too. But these tools repeat some familiar privacy mistakes, experts say, as well as create new ones.
“Consumers should view these tools with suspicion at least, since — like so many other popular technologies — they are all influenced by the forces of advertising and marketing,” said Jeffrey Chester, executive director of the digital rights advocacy group Center for Digital Democracy.Here’s what to know before you tell an AI chatbot your sensitive health information, or any other secrets.Yes. ChatGPT, Bing and Bard all save what you type in.
So, how much health information you share with Google or Microsoft should depend on how much you trust the company to guard your data and avoid predatory advertising. OpenAI, which makes ChatGPT, says it only saves your searches to train and improve its models. It doesn’t use chatbot interactions to build profiles of users or advertise, said an OpenAI spokeswoman, who added Thursday that it has no plans to do so in the future.Some people may not want their data used for AI training regardless of a company’s stance on advertising, said Rory Mir, associate director of community organizing at the Electronic Frontier Foundation, a privacy rights nonprofit group.
“At some point that data they’re holding onto may change hands to another company you don’t trust that much or end up in the hands of a government you don’t trust that much,” he said.In some cases, human reviewers step in to audit the chatbot’s responses. That means they’d see your questions, as well. Google, for instance, saves some conversations for review and annotation, storing them for up to four years.
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