“Those people had years, in some cases, a decade of understanding how that system was built, how it's supposed to work,” courtneynash told The Examiner. “They have a lot of intimate knowledge of what looks weird and wrong.”
Courtney Nash’s LinkedIn profile says she is an internet incident librarian. Her job is to keep track of the ways things fail and go wrong on the web.
“Those people had years, in some cases, a decade of understanding how that system was built, how it's supposed to work,” Nash told The Examiner. “They have a lot of intimate knowledge of what looks weird and wrong.”In an interview with The Examiner, Nash talked about how she’s been impressed by how well the Twitter platform has held up during a tumultuous transition — why she and others are worried about the degradation of the site amid the uncertainty under Musk.
But part of that was there were people behind the scenes. When the turbulence started to really increase, they knew how to adapt and how to deal with things and what parts of the systems might be creaking and breaking. A lot of those people are gone. If you just take someone who doesn't know how all the plumbing works, and something's wrong, they don't even know where to look.
Multi-million dollar grant to upgrade one of SFO's terminals Work is expected to begin in September of this year It kind of always existed in a degraded state, because there's so many pressures and it was constantly changing and scaling. But it was really well built. So you could go from 7,000 to 1,800 employees and still, the fundamentals were keeping it running
Why? To be financially viable, you need technical systems that can be incredibly responsive to a lot of change and experimentation. If one were to be objectively kind about what Musk is doing, there's a lot of experimentation and a lot of change.
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