Why the 'stay interview' is the next big trend of the Great Resignation. (via CNBCMakeIt)
Think of it as the opposite of an: Instead of asking why an employee is quitting, a stay interview focuses on what motivates the employee to stick around, what could be better about their work experience and how they envision the next stage of their career within the organization.
Workers will only share how they feel about work honestly if they feel a sense of psychological safety, or that they can speak freely without fear of retaliation and knowing their feedback will be fully accepted. Because employee motivation and personal circumstances fluctuate throughout the year, stay interviews should ideally happen periodically throughout the year and not tied to performance season.Stay interviews should focus on how your employee feels about the work they do every day, the value of their contributions and how they feel within the organization, Woods says. It's not a time to share status updates about to-dos and projects.
Does your employee feel they deserve more recognition in the form of a pay raise, or would they jump ship at the chance to take on a higher title somewhere else? Maybe they're having a hard time understanding what the next step in their career would be with the company and are interested in opportunities that just don't exist internally — yet.
"In the grand scheme of things, employees right now are in season and in demand," Woods says. "We have a lot more power than we've had in a long time. So it's important for employees to recognize that and make sure they advocate for themselves and what they need to be successful and thrive in the organization."Having a stay interview doesn't mean anything if you don't act on the feedback you get from your employee.
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