There's only one way to order a custom cake at Costco, and it's leaving some customers confused.
The latest mystery to plague the minds of Costco shoppers, however, has to do with the chain's unique cake-ordering system.6254a4d1642c605c54bf1cab17d50f1e
While other bakeries and grocery stores allow customers to order custom cakes online or over the phone, Costco requires members to visit their local warehouse, fill out a paper form, and slip that form into a box in the bakery section. According to the Costco, some locations may accept fax orders for cake requests, but customers will need to touch base with their local warehouse to find out if that option is available.
If you've ever wondered about the logic and trustworthiness of this system, you're not alone. Writer and editor Lucy Huber went viral last week after calling attention to the grocery chain's cake-ordering process on Twitter. "Ordered a cake from Costco and their system is from the 1800s, you write what you want on a piece of paper & put it in a box then nobody follows up and you just show up and hope they made it? I tried to call to confirm & they were like 'if you put it in the box, it will be there,'" Huberhas racked up 19.5 million views and nearly 238,000 likes as of today, May 16.
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