Some customers are waiting months for sofas and dressers amid sky-high demand and shortages of labor and materials
In the latest sign of the U.S. economy’s post-pandemic disarray, even companies that have built domestic supply chains are running up against extremeFurniture chain Room & Board Inc. procures more than 90% of its products inside the U.S., with its closest supplier some 4 miles from its Minneapolis headquarters—a contrast to many of its competitors, whose supply chains stretch back to factories in China.
But amid sky-high consumer demand and shortages of labor and many materials, some Room & Board customers are waiting months for sofas and dressers. About half the items it sells are in stock right now, down from 90% normally. The company emailed a pre-emptive apology to customers earlier this year, noting many“We are falling short of where we want to ultimately be,” said Room & Board President Bruce Champeau.
Robert Arbaugh bought a kitchen table, four chairs, and a couch from Room & Board last year after moving into a condominium in Philadelphia. His furniture was supposed to arrive in a month. Instead it took six, spread out over five deliveries.
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