Why Can’t Restaurants Make It on Takeout Alone?

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Why Can’t Restaurants Make It on Takeout Alone?
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Why can’t restaurants make it on takeout alone? (Via EaterSF)

Many restaurants make more on sit-down dining. Chef David Golovin fromconfirms to Eater SF that guests order more drinks and dishes, they tip better for warm service and beautiful plating, and simply expect to pay more for a full experience. “It’s the whole hospitality aspect of what we do,” Golivin says.

Many restaurants make the least on takeout and delivery. They eat upfront costs for packaging, drivers, and insurance — or rely on delivery apps that take deep cuts. Long before the pandemic, restaurants have been raising concerns that delivery apps take up to 30 percent per order. SF, Berkeley, Fremont, and most recentlyare now trying to cap those at 15 percent or below, but it’s an ongoing battle with powerful companies that’s far from over.

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