Management either weren't told about risks or ignored them, report finds
An independent report from PA Consulting, commissioned by the University Court, shows how before the implementation, senior managers missed the warning signs that the project – particularly the change management aspects, which were crucial for users to understand how their work would differ with the new system – was not ready to go live.
The university went live with a cloud-based Oracle Fusion HR, payroll, and finance system, with the final stage implemented in August 2022. "There was a continuous theme that risks and issues were highlighted early across the University, particularly within Schools, but did not seem to be communicated appropriately with the right information or taken into consideration in more senior governance groups," the report said.
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