What to know as some retailers look to end 'free returns' policy

Zara, Abercrombie & Fitch and J.Crew are already charging shipping fees to return items by mail.

Some major retailers charge shipping fees to return items by mail, but experts say there are still ways to avoid those costs.

"All signs point to the era of free returns probably coming to an end in the near future," said Avery Hartmans, a senior reporter with Business Insider. "They're costing retailers millions of dollars every year, and that's because shipping has gotten more expensive. Labor has gotten more expensive as well."

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What to know as some retailers look to end 'free returns' policyZara, Abercrombie & Fitch and J.Crew are already charging shipping fees to return items by mail.
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What to know as some retailers look to end 'free returns' policyZara, Abercrombie & Fitch and J.Crew are already charging shipping fees to return items by mail.
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What to know as some retailers look to end 'free returns' policyZara, Abercrombie & Fitch and J.Crew are already charging shipping fees to return items by mail.
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What to know as some retailers look to end 'free returns' policyZara, Abercrombie & Fitch and J.Crew are already charging shipping fees to return items by mail.
Read more »