Gareth Friedlander talks about how the latest technologies are helping Discovery Life enhance its customer experience.
Gareth Friedlander is the Deputy CEO at Discovery Life — a position he has held since January 2020.Friedlander started this journey as an actuarial analyst before becoming the Head of Life Technical Marketing in 2010, then taking up the role of Head of Research and Development at Discovery Life in 2013.
Friedlander begins by explaining the innovative Discovery Life proactive claims feature and the benefits this offers to clients. He then goes into more detail on several award-winning world-first innovations from Discovery that are designed to make it easier for advisors and clients to sign up for policies.
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