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This as-told-to essay is based on a conversation with Erica Rivera, a 37-year-old career coach in Barcelona. It has been edited for length and clarity.Before becoming a career coach, I worked as a technical recruiter at Google for two years, from 2021 to 2023. When internal changes and restructuring took place, I was given the option to move to another team or risk being affected by the next round of layoffs.
When I think about job searching — or running my own business — being able to share examples from people who have worked with me, who can validate and vouch for how I supported them, carries a lot of weight, especially when someone doesn't know you yet.At Google, I could pull metrics from internal dashboards, but I also had access to a tool where colleagues could give public 'kudos' or nominate others for spot bonuses. Both of these can be saved as part of your professional record.
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