In Picciano's case, the estimated monthly bill for his daughter was $150 a month. That estimate ended up resulting in a difference of more than $600 on her anniversary month.
WICKLIFFE, Ohio — For a 948 square foot house, it was a monthly energy bill Pat Picciano couldn't believe.An analysis by News 5 revealed that $612.49 of his monthly bill was a result of him enrolling in FirstEnergy's 'Equal Payment Plan,' a program meant to balance out your energy bill between the winter and summer months.
"What is the sense of having this Equal Payment Plan when you have to catch up at the end of the plan and wham, it is $600 more," he said."It’s insane." News 5 reached out to FirstEnergy about the miscalculation on Picciano's bill and the 'Equal Payment Plan:' "In this case, based on the information provided, the budget was trued-up, and the difference between the amount the customer paid while on the budget and the actual bill charges became due," a spokesperson said."When this occurs and a high balance is due, the company will offer a make-up agreement in order to help with the balance due. The customer would just need to contact our customer service team or use self-service on our website to enroll in the agreement.
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