“We still have higher headcount and higher expenses than people who are more complex than us.”
Wells Fargo & Co., one of the Milwaukee area's largest banks, told investors Jan. 13 that it expects to cut expenses by an additional $3.2 billion this year after already trimming about $7.5 billion over the past two years. Charlie Scharf
“But there’s a lot more beyond that. That’s the work that we’re doing to peel that back piece by piece by piece,” Scharf said. “We still have a huge amount of manual processes inside the company. We have duplicate systems.” “We’re not going to spend under any environment at all costs. That’s not the way we’re thinking about it,” Scharf said. “If we don’t see net improvements in performance of the company, we’ve got the ability to ratchet back the discretionary spend, so that we do continue to see improved performance.
“We’re not interested in running and having a business which is focused on a standalone mortgage product,” Scharf told investors Friday. “We very much appreciate the importance of mortgage to the consumer base. We’re going to continue to stay in the business, but we’re going to view it as part of the importance in the broader relationship.”
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