Wawa’s Drexel store is testing a new screens-only buying experience with no shelved products

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Wawa’s Drexel store is testing a new screens-only buying experience with no shelved products
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Daily News | Wawa’s Drexel store is testing a new screens-only buying experience with no shelved products

The Wawa at 3300 Market St. has been remodeled to an all-digital ordering format with no shelved products. The store closed for six days for the reconfiguration.At Wawa’s newly renovated store at Drexel University, customers won’t be browsing the shelves anymore. All products must be ordered using a touch screen at the store or Wawa’s mobile app.

The new store format is in test mode, Wawa spokesperson Lori Bruce said, and the company will be gathering feedback from customers and employees. “This will allow busy customers to place their orders and get their purchases faster than ever — fulfilled by friendly Wawa associates,” Bruce said.Coffee will remain self-serve, Bruce noted, but everything else will be ordered digitally. Staffing levels at the store have not changed, she said.

The transformation, at 3300 Market St. in University City, took six days with a reopening on July 26., according to the Philadelphia Business Journal. The Drexel store is one of three in University City. It’s not unheard-of for Delaware County-born Wawa to experiment with store formats in Philadelphia. The company opened its smallest store in 2020 at 16th and Ranstead Streets,Since then, however, Wawa has closed six stores in Center City and nearby neighborhoods. In discussing some of those closures, the company has pointed to “safety and security challenges and business factors.”

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