Washington, DC sues StubHub, accuses the resale platform of inflating ticket prices with deceptive fees

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Washington, DC sues StubHub, accuses the resale platform of inflating ticket prices with deceptive fees
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The attorney general for Washington, D.C., sued StubHub on Wednesday, accusing the ticket resale platform of advertising deceptively low prices and then ramping up prices with extra fees.

“StubHub intentionally hides the true price to boost profits at its customers’ expense,” he said in a statement.The company said it is disappointed to be targeted, maintaining its practices are consistent with the law and competing companies as well as broader industry norms. “We strongly support federal and state solutions that enhance existing laws to empower consumers, such as requiring all-in pricing uniformly across platforms,” the company said in a statement.

Restaurateur's new Hamptons hotspot raided nearly every day it's been open in 'vendetta' by town's infamous noise police: sourcesThat makes it “nearly impossible” for buyers to know the true cost of a ticket and compare to find the best price, he said. Fees vary widely and can total more than 40% of the advertised ticket price, the lawsuit alleges.

StubHub used to advertise the “all-in” cost of a ticket about a decade ago, but changed after finding that people are more likely to buy tickets at higher prices with the “drip pricing” model, he said.

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