'Black workers say they recall being aggressively recruited to join Walmart, then quickly realizing once they arrived that they weren’t part of the predominantly White informal networks ...'
But many of Walmart’s promising Black leaders have left to lead other organizations: Roz Brewer, who once ran the company’s Sam’s Club warehouse division, is now the chief operating officer of Starbucks Corp. and sits on the board of Walmart arch-rival Amazon.com Inc. Don Frieson, a logistics expert and onetime COO of Sam’s Club, now oversees the supply chain for home-improvement retailer Lowe’s Cos.
“I want Walmart to be known for its people practices,” said Morris, who joined the company in February from Adobe Inc. “I’m not sure if we are now.” While organizations spend billions of dollars every year on diversity programs, consultants and conferences, the problem persists, especially for Black managers.
Much of this was an outgrowth of some advice Walmart got from another big company, Coke. In 2000, the beverage giant settled aclaiming widespread racial discrimination in pay and promotions, and thereafter became a model for diversity. Leaders in Walmart’s human-resources department contacted Bucherati, who designed Coke’s diversity initiatives in the wake of the settlement. He had created a global women’s council at Coke, and Walmart asked for his assistance as it developed one of its own.
And in the wake of George Floyd’s death, Walmart said it would hold “associate listening sessions” where rank-and-file employees can tell senior leaders “how you’re feeling,” according to an internal memo from Morris.
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