Walmart is piloting the use of body cameras for its employees in a select market to enhance worker safety. While details are scarce, the company confirmed they are exploring new technologies and evaluating the pilot's effectiveness before making broader decisions.
Walmart is reportedly giving some of its workers body cameras to wear as a way to increase their safety. However, according to witnesses and images shared online, some of the locations display signs stating “body-worn cameras in-use” at store entrances. According to the CNBC article, a Walmart spokesperson said, “While we don’t talk about the specifics of our security measures, we are always looking at new and innovative technology used across the retail industry.
This is a pilot we are testing in one market, and we will evaluate the results before making any longer-term decisions.” Walmart is mimicking smaller retailers who implemented body cameras in their stores. Walmart reportedly wants to use the devices to keep workers safe. The CNBC report continued: In a document titled “Providing great customer service while creating a safer environment,” staff are instructed on how to use the devices, according to a photo of the document posted on an online forum for Walmart employees and customers. It instructs employees to “record an event if an interaction with a customer is escalating” and to not wear the devices in employee break areas and bathrooms. After an incident occurs, staffers are told, they are to discuss it with another team member, who can help them log the event in the “ethics and compliance app,” according to the document
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