A Walmart delivery driver said his weekly earnings dropped from $1,500 to $200 due to competition from bots — and it's a growing problem, workers say
Some drivers for Walmart's delivery platform Spark say there's a growing problem on the app involving users who deploy bots to hoard orders and make it harder for other drivers to get deliveries.
A group of drivers who said they had been affected by the prevalence of bots in their area held a demonstration in front of a Walmart Supercenter in Cicero, Illinois, on Thursday,Drivers at the rally said they now had to work longer hours on the Spark app to make close to what they were making before and attributed the slowdown of jobs to hoarders who were gaming the system to their advantage. These drivers' concerns highlight a growing issue for many gig workers.
Workers who fill orders for multiple apps, from Instacart to DoorDash, have used — and complained — about bots for years. Bot users downloadto their phone, which they then use to claim batches faster than shoppers claiming orders by tapping them as they appear on their screen. Gig workers can set bots to claim specific orders, such as those with delivery addresses close to them. But using bots violates the terms and conditions of most delivery apps.
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